Thursday, 25 April 2019 00:00

Maids Head Hotel Employee Awards Day

Written by  Paul Dickson
Rate this item
(1 Vote)
Maids Head Hotel Employee Awards Day

Tuesday, April 23 was the Maids Head Hotel's quarterly Vision and Values staff awards day. The hotel's vision is to be known as the finest for hospitality in Norfolk and staff receive awards for being nominated by fellow team members, for work that has supported achieving that vision.

Simon Dean, Junior Sous Chef, was named Employee of the Quarter, awarded to the member of staff who receives the most nominations. Simon has been at the Maids Head for six months. He is a graduate in Culinary Arts Management from University College Birmingham, a four-year course, which included a work placement in the United States. Simon moved from Cambridgeshire to Norwich for his new role; his third job since leaving university. 

He won the award for brightening the mood of the kitchen, for constantly being cheerful and friendly, for being a team player and very approachable and always being willing to help staff and answer any question.

dean.JPG

Simon said: “It is great news for me to be Employee of the Quarter. I would like to thank my colleagues for their nominations. It can be quite stressful in the kitchen when we are very busy and I do my best to keep the mood up. I also think it's very important for the kitchen brigade to have a good working relationship with the front of house team and I work hard to ensure that our communication is as smooth as possible.”

Some 150 awards were presented to staff on the day by Andy Orchard, Sales Director, Eastern Daily Press and Edward Doe, Director of John Doe. Staff ‘cash’ in their award vouchers for a reward and can also save them until they have enough vouchers for a particular reward e.g. an overnight stay at the Maids Head's sister hotel, The Gonville in Cambridge.

Examples of award nominations:

Staying behind after completing to shift to help at a wedding.”

Excellent feedback for service at the 74th Squadron dinner.”

Covering the desk when reception was busy.”

Getting a mention in the groom's speech at a wedding.”

Coming in outside of work hours to fix the water supply in rooms with no water.”

Andy Orchard and Edward Doe, who had been the judges for the Norfolk & Suffolk Tourism Awards Investing in the Future category, also officially presented the Investing in the Future award and the Best Independent Hotel award to Maids Head Chairman, David Chaplin.

Edward Doe said: “I can tell by the atmosphere today, how engaged staff are with the Vision and Values Awards. They are an excellent incentive, getting everyone involved and heading in the same direction”

Best_Independent_Hotel.JPG

Andy Orchard said: “When we visited the hotel to judge the Investing in the Future category, the dedication of staff throughout the hotel shone through. It was a genuine pleasure to spend time here listening to the hotel's story of evolution rather than revolution.”

David Chaplin, Chairman of the Maids Head Hotel said: “Congratulations to all our team for their passion and commitment in helping us achieve the two Norfolk & Suffolk Tourism Awards, along with the Employer of the Year category at the Norfolk Business Awards, and for all you have done to make Norwich a great place for hospitality.”

Investing_in_Future.JPG

Last modified on Thursday, 25 April 2019 21:05

Visit the following businesses

cache/resized/cdc0ba06e014a882c888e5cc46a8d728.jpg
Lisa Redford - Vocal Coach and Guitar Teacher
Warm, encouraging and supportive, I’m a professional vocal coach and guitar teacher. With years of recording, touring and performing experience, I love sharing my skills and passion for music, offering singing and guitar lessons in Norwich, Norfolk, ...
Explore
cache/resized/28b759c4e3f5a8d7eb4c9624b711f5ef.jpg
Chris Crowther Author and Writer
Chris Crowther spent 42 years of his working life flying aeroplanes and helicopters in various parts of the world, mainly West Africa as Chief Pilot of a helicopter operation, and where his first books were written. After hanging up his flying ...
Explore
cache/resized/b53488989795021c6073150f370b288f.jpg
Snellings
With over 60 years electrical industry experience, Snellings has been serving the local community with TV, Audio and Kitchen Appliances. Offering outstanding customer service, our team at Snellings will guide you through the various options, taking ...
Explore
cache/resized/f1cc26fba2368d08fa5f6c0c1ab012c2.jpg
Westacre Theatre
What is Westacre?  What happens at Westacre and when?  Where is Westacre?  Well, a warm welcome awaits you at Westacre Theatre which has been offering inspiring, inclusive and creative excellence in the heart of West Norfolk for over ...
Explore
cache/resized/b5be0252e081c8adae59d3bfe5864444.jpg
The Proper Pizza Co
The Proper Pizza Co is a mobile wood fired pizzeria specialising in mobile wood fired pizza catering for all types of event. Weddings are a particular favourite of ours but we can also cater for all sorts of other events from intimate parties to ...
Explore
cache/resized/637490b9dd89f440d7d32eb17ea41d0f.jpg
M Shepherd Optometrist
Your local, family run opticians are here to provide you with the utmost in quality care for your eyes; a friendly, helpful and truly personal service and the latest in dispensing technology. For straightforward advice, comprehensive eye ...
Explore
benefits banner

Related items

  • Maids Head Hotel Reveals New Look Wine Press Restaurant

    The Maids Head Hotel in Tombland, Norwich has revealed a new contemporary look for its AA 2 rosette Wine Press Restaurant, which is located in the former courtyard of the 15th century inn that first took the name Maids Head.

    The Lord Mayor of Norwich, Councillor Vaughan Thomas and the Sheriff of Norwich, Dr Marian Prinsley visited the hotel on Thursday, November 14 to officially reopen the restaurant following its £60,000 makeover.

    Interior Designer, Nicola Lovell, working closely with General Manager, Christine Malcolm, has created a colourful and exciting restaurant with new tables, chairs, banquettes, pictures and decoration, which complement the ancient courtyard of the hotel. 

    The Wine Press refurbishment is the latest project at the Maids Head, which has seen £3.5 million invested by the hotel’s owners, the Chaplin family, over the last six years across all public areas and guest bedrooms.

  • Wayfinding and Wifi make navigating the city easy

    A new pilot wayfinding scheme has launched in the city centre comprising of 12 newly designed and branded City of Stories totems.

    Delivered by Norwich Business Improvement District in partnership with Norwich City Council the pre-existing infrastructure has been redesigned to fit a new image for the city centre.

    The 12 newly designed directional totems are located across the city centre, from outside St Peter Mancroft and The Assembly House, to Dragon Hall on King street.  

    Each totem is colour co-ordinated to match city centre districts and features directional content, immediate location information, 3D buildings and icons, accessible fonts and designs, as well as heritage information on the surrounding district. 

  • Explore the latest urban art gems

    Norwich is already home to eight eye catching large-scale street murals and now the Norwich Business Improvement District (BID) has unveiled its latest urban artworks.

    Working in partnership with Norwich Market, 12 market stalls have been transformed into vibrant street art for residents, visitors and market vendors to enjoy. 

    This collaborative project engaged with five community groups including Notre Dame School, Free School Norwich, The Norwich School, Open Youth Trust and Norwich Theatre Royal to help transform the market.  Ideas were brought to life by seven artists (Kieran Harper, Amy Fellows, Lucie Knight, Emma Hulett, Katie Nice & Maisie Moffat, Ralph McCarthy and Joey LaMeche) who ran workshops with each of the groups to understand their artistic briefs.

  • Maids Head Hotel – new home for The Norwich Panorama

    The Maids Head Hotel in Tombland, Norwich, is the new permanent home for The Norwich Panorama, created by John Moray-Smith in the mid 1940s for Morgans Brewery.

    The Norwich Society acquired the Panorama in 2016 to both save and restore the panel. The magnificent 2.5 metre by 1.5 metre panel is now on display next to the entrance to the Maids Head's Wine Press Restaurant.

    The three-dimensional panel depicts the view of Norwich from St James Hill. It was commissioned by Morgans Brewery for the Cock Inn on King Street. Following the Inn’s closure in the mid 1970s, the panel was moved to Caistor Hall Hotel, where at some point after 2010 it was damaged and placed into storage. The Norwich Society bought the panel in 2016, and with the support of the Paul Bassham Charitable Trust, the John Jarrold Trust and the Norwich Heritage Fund, paid for its restoration.

  • Norfolk Black History Month – Young Gifted and Black
    Norfolk Black History Month returns in October with the theme, Young Gifted and Black, celebrating youth, culture and identity. There are more than 80 events across the county featuring a packed programme of art, literature, film, music, theatre, talks, exhibitions and workshops. 
     
    A portrait of Norwich actor, Roger Nsengiyumva by Jamaican artist, Danny Keen will be unveiled in the foyer at Norwich City Hall, 10am on Monday, October 7 and will be on display until the end of the month. 
     
    Roger epitomises the Young Gifted and Black theme. Born in Rwanda, during the Genocide against the Tutsis (1994), he came to Norwich with his mother, Illuminée Nganemariya in 1996 and grew up in the city. He had his first acting break in the 2010 feature film  Africa United and is currently in a production of Blood Wedding at the Young Vic in London.