Thursday, 06 December 2018 00:00

The Maids Head Hotel Norwich Wins Best Employer at Norfolk Business Awards

Written by  Paul Dickson
Rate this item
(1 Vote)
The Maids Head Hotel Norwich Wins Best Employer at Norfolk Business Awards

The Maids Head Hotel in Norwich, which claims to be the oldest hotel in the UK, won the Best Employer accolade at the Norfolk Business Awards 2018. The hotel was the only hospitality business to pick up an award. 

Privately owned since December 2012, the hotel has embarked, over the last four years, on a phased multi million pound renovation and refurbishment programme to ensure that the historic building meets the expectations of 21st century visitors.

Christine Malcolm, General Manager, the Maids Head Hotel said: “We are thrilled to have won the Best Employer accolade at the Norfolk Business Awards. Our staff are at the heart of our renovation and refurbishment programme and are vital to the success of the business.”

This project covers all aspects of the property from bedrooms, reception and public lounges to the kitchens, where work will begin in early 2019. Much of the hotel is listed with the oldest guest accommodation dating back the 15th century. So a sympathetic treatment has been essential.

Filby_Suite_Maids_Head_Hotel.jpg

Throughout the refurbishment work, we have continued to trade successfully and grow the business,” added Christine Malcolm, “with a reputation for friendly and professional staff and a burgeoning reputation for the quality of the food in the restaurant. The hotel has progressed from AA four star to four star silver and the restaurant from one to two AA rosettes, with ambition for a third.”

Jeanette Wheeler from Birketts Solicitors who judged the Best Employer category said: “Senior management at the Maids Head have made a major investment in driving and improving employee engagement. The hotel has gone out of its way to create an environment where staff thrive through career development and reward and recognition.”

Fellow judge, Tom Earl from Pure Recruitment added: “We were very impressed with the way that the hotel has engaged with the staff during a major change journey. Staff are not only aware of the purpose and values of the organisation; they are evident in everyday operations.”

Dee Willmott, Human Resources Director at Archant, also judged the category and said: “I was equally impressed with the way the Maids Head has engaged with their staff and am very supportive of the process.”

The Maids Head Hotel's site has a long history; initially the location of the first palace of Bishop Herbert de Losinga in the late 11th century, it became home to an inn called the Murtel Fish or Molde Fish Tavern. The first mention of the inn in Norwich records was in 1287, when the landlord, John de Ingham accused Robert the fowler of stealing goods. The Murtel Fish was an important inn, hosting Edward the Black Prince in the mid 14th century, after he had taken part in a jousting competition in Norwich. 

A Paston letter, dated 22 November 1472, confirmed that the name of the inn had changed to the Maids Head. The core of that 15th century inn stills exists. The hotel's restaurant is located in the inn's courtyard, and the Yard Bar and Best Beauty are in rooms which date from the period. Bedrooms above the old courtyard also date from the 15th century. 

For more information about the Maids Head Hotel t. 01603 209955, www.maidsheadhotel.co.uk

maidsheadfrontaward.jpg 

Read 538 times Last modified on Sunday, 13 January 2019 15:39

Visit the following businesses

cache/resized/268bbdc8dd6d0eb6f9f17e02eef40a47.jpg
The Red Lion Hotel
The Red Lion Hotel is situated on the beautiful North Norfolk Coast overlooking the award winning Cromer Pier and award winning beach. At over 200 years old you'll discover many of its original features, including wood panelling, open log fires and ...
Explore
cache/resized/cd569e5f656622ba8805cbe0ee3081f6.jpg
College Farm
College Farm is a medieval house situated in the village of Thompson three miles from the market town of Watton.  It was built by Katharine's ancestors in 1349 as a College of Priests to serve St Martin's Church and the villagers of ...
Explore
cache/resized/2a97a2fc715ac3eb418119fddb07e810.jpg
The Retreat
The Retreat is a warm cosy, retreat space, an ideal place in which to get away from it all. A perfect place in which to take time out, wind down, de gear and re-evaluate life, as well as being perfectly situated for the Blakeney, Holt, Sheringham ...
Explore
cache/resized/25ab104f5d45dccf5bc1d50ef14beb20.jpg
Simple Profit Management Ltd
Jargon free Practical help to help business owners reach their business goals. Company management is about Cash, Customers, Employees and Business Systems. Help is at hand to make everything work in unison to make Profit making more easy. Helping ...
Explore
cache/resized/e5cd1d04953648bae3fb7423dbd0ab7d.jpg
M+A Partners
We offer a comprehensive and seamless range of accountancy, taxation and financial-planning services to businesses and individuals alike: but what really distinguishes M+A Partners is the way we combine our in-depth knowledge with an absolute ...
Explore
cache/resized/c377a5868661ab1bb7cfdd2d953b50da.png
Stephenson Smart
Stephenson Smart is a firm of Chartered Accountants established over 100 years ago based in King's Lynn, Fakenham and Wisbech. We continue to build on our enviable reputation for providing excellent advise and first class service to our business and ...
Explore
benefits banner

Related items

  • Anglian Annals by Peter Sargent
    Anglian Annals, Norwich writer Peter Sargent's new East Anglian history book was launched at Jarrold Book Department Norwich on Saturday, September 21, along with Peter Sargent's Moments in Time, a box set featuring his three local history books, A Moment in Time (2017), A Place in History (2018) and Anglian Annals.
     
    Peter Sargent presents 50 more short history stories, in Anglian Annals, which both entertain and inform. Peter explained his research and selection process: "Ideas come to me for stories from all sorts of sources. It can be an item on the news, a random conversation, often a reference in a book or film. In the case of Sir John Hawkwood, who features in Anglian Annals, I came across him while planning a trip to Florence. When I discovered he was born in Essex and was a celebrated mercenary soldier, I decided he had to go in the book. Hawkwood's impressively large memorial is indeed in the Florence Duomo, and it was worth queuing up to get in and see it.”
    "There are a lot of different sources of information, from the internet to works of history,” continued Peter. “I find the main Norwich library in the Forum very useful for original material, and also like to head out in search of obscure memorials in churches and suchlike throughout the region.”
     
  • Maids Head Hotel Norwich Acquires Rare 1950 Bentley Mark 6

    The Maids Head Hotel, in Tombland Norwich, has acquired a rare 1950 Bentley Mark 6, left hand drive convertible, with a Park Ward body. Only four of this particular model were made and only two survive. 

    The Mark 6 was Bentley's first post war luxury car and was manufactured between 1947 and 1952.

    This is the hotel's second classic car; earlier this year a 1963 Bentley S3 was purchased and has proved very popular, taking hotel guests on chauffeur driven explorations of the city. The bride and groom at weddings hosted by the hotel are also able to take a spin in the Bentley, with resident chauffeur Dave Currums, and have photographs taken at Pull's Ferry, at St James Hill, overlooking the Anglican Cathedral and the city centre and in the Market, buying an ice cream.

  • Win tickets to "Norwich on the Dark Side" tour with Paul Dickson Tours

    All Things Norfolk have teamed up with Paul Dickson Tours for a chance of winning one of two pairs of tickets to "Norwich on the Dark Side" Tour on either Tuesday 29th or Wednesday 30th October.

    This 1½ hour guided tour with Norwich guide, Paul Dickson, looks at the darker side of Norwich, crime, punishment, filth and misery! The tour starts outside the Erpingham Gate of Norwich Cathedral and finishes in the Market Place. Hear about grizzly tales of the plague, the ups and downs of Kett’s Rebellion, the horror of Lollards Pit, drunken 17th century antics, celebrated Victorian murders and executions, floods, filth and grime – all stories from the darker side of Norwich.

  • ‘Matthew Shardlake Stayed Here’ – Maids Head Hotel Celebrates CJ Sansom’s Tombland
    ‘Matthew Shardlake’ (Paul Dickson) and Maids Head Hotel General Manager, Christine Malcolm unveiled a plaque outside the hotel on Friday, August 2 to celebrate the Maids Head appearing in CJ Sansom’s best-selling novel Tombland.
     
    Tombland is the seventh in CJ Sansom’s series of historical novels featuring Tudor lawyer Matthew Shardlake. In the book, he heads to Norwich to look into the circumstances of a horrific murder and stays at the Maids Head, before getting engulfed in Kett’s Rebellion in the summer of 1549.     
     
    “We have been offering a special Shardlake’s Norwich package since February,” said Christine Malcolm. “Guests on the package are given a copy of Tombland and have the option of booking a Shardlake tour with our resident tour guide, Paul Dickson.”
     
    “The package has proved very popular, with Shardlake fans heading to Norwich from all over the UK, “ continued Christine. “We have even had visitors from Norway who love the series. It’s the first visit to Norwich for many of our Shardlake guests and the feedback that we get is that they love the city and can’t wait to return.”
  • Maids Head Hotel Sous Chef in Norfolk Chef of the Year Final

    Maids Head Hotel Sous Chef, Elliott Winson, is a finalist in the Norfolk Food and Drink Awards Chef of the Year 2019 competition.

    Eight chefs will compete in the live cook off, at City College Norwich, on the morning of Tuesday, July 9. This will be followed by a technical skills challenge in the afternoon.

    To enter the competition chefs had to submit a main course, with a budget of no more than £4.50 a portion, featuring local, sustainable and seasonal Norfolk produce.

    Elliott’s main course features Gressingham Duck: confit duck leg with potato rosti, smoked carrot purée, heritage carrots, pickled elderflower and duck jus split with elderflower oil.