Wednesday, 25 April 2018 00:00

Maids Head Hotel Norwich Achieves AA Four Star Silver Award

Written by  Paul Dickson
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Maids Head Hotel Norwich Achieves AA Four Star Silver Award

The Maids Head Hotel in Tombland, Norwich, has achieved a Four Star Silver Award, for the first time, in its 2018 AA overnight inspection. The hotel's Wine Press Restaurant has retained its Two AA Rosettes for culinary excellence. The Maids Head is the only hotel in the City of Norwich with a Four Star Silver Award.

The Maids Head's Silver Award was secured thanks to an increase in the AA merit score to 83% and acknowledges the quality of the hotel's physical attributes. The Silver Award is given to highly recommended hotels and was introduced in 2015. 

Christine Malcolm, General Manager Maids Head Hotel said: “The Four Star Silver Award is wonderful recognition of the £2.5 million invested by our owners, the Chaplin family, over the last five years, refurbishing the bedrooms and public spaces to ensure that our historic building meets the expectations of 21st century guests. It is also brilliant news for our staff who work so hard towards our ambition to be known as Norfolk's finest for hospitality.”

“Our chefs are delighted to retain the Two AA Rosette Award, but are keen to press on and step up to a third rosette. Our next project, which will support the chefs' ambition, is to fully refurbish the kitchens. Currently at the planning stage, we hope to begin work on the kitchens later this year.”

The AA Inspector's report stated that:

“Physical attributes remain very positive. Lots of investment has taken place over this last year, with a number of bedrooms and bathrooms at all levels benefiting from complete refurbishment. Refurbishment has been completed to a very high standard , interiors are characterful and chic, yet sympathetic to the traditional features of the building.”

“Dinner continues to be a real highlight of the guest journey. The menu had a strong emphasis on quality produce and appeared to cater well for the clientele. The dishes taken demonstrated skill and flavour balance, were well executed and remain worthy of the current Two AA Rosette Award.” 

AA Silver Award

The AA Silver Award is for highly recommended hotels offering a superior level of quality within their star rating, high standards of hotel keeping in particular hospitality, service and cleanliness and hold AA Rosette awards for the quality of the food. For details of the awards please visit www.theaa.com/hotel-services/ratings-and-awards

For more details about The Maids Head Hotel please visit www.maidsheadhotel.co.uk

Maids_Head_four_star_silver_award_April_18.jpg

Maids Head staff celebrating the Four Star Silver Award, left to right: Jonathan Brasnett Finance Controller, Mandy Ames Head Housekeeper, Christine Malcolm General Manager, Selina Morf Commis Chef and Ivan Cuturello Restaurant Supervisor.

Last modified on Wednesday, 02 January 2019 21:15

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